Privacy Policy

Colomer y Barahona ("we," "us," or "our") operates the website at colomerybarahona.com (the "Site"). We sell handcrafted fine jewelry including gold and silver chains and custom pendants.

Contact: support@colomerybarahona.com · Miami, FL

When you place an order or contact us, we may collect:

• Name, email address, shipping address, and phone number
• Order details (items purchased, size, metal, karat selections)
• Payment information — processed securely by Stripe; we never store card numbers
• Communications you send us (quote requests, emails)

We do not currently collect data through analytics services, advertising pixels, or tracking cookies beyond what is strictly necessary to operate the Site.

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and refund receipts
• Respond to custom quote requests
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

All payments are processed by Stripe, Inc. Stripe collects your card details directly through their secure hosted checkout — your payment information is never transmitted to or stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

By placing an order, you consent to receive transactional emails related to your purchase (order confirmation, shipping updates, refund notices). These are not marketing emails. We use Resend to deliver transactional email.

We do not send unsolicited marketing emails. If you receive a marketing email from us in the future, every such email will include an unsubscribe link.

We use only essential cookies necessary to operate the Site (e.g., shopping cart session). We do not use advertising cookies, tracking pixels, or analytics cookies at this time. If this changes, we will update this policy and display a consent notice.

We retain order records for a minimum of 7 years to comply with tax and accounting requirements. You may request deletion of your personal data (subject to legal retention obligations) by emailing us.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of any future marketing communications

To exercise any of these rights, contact us at support@colomerybarahona.com.

We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, and restricted access to customer data. However, no method of transmission over the Internet is 100% secure.

We may update this Privacy Policy from time to time. Material changes will be noted by updating the "Last updated" date above. Continued use of the Site after changes constitutes acceptance.

Questions about this policy? Email us at support@colomerybarahona.com.